Ghana Standards Authority Hosts 3rd Annual Systems Certification General Meeting

 


The Systems Certification Department of the Ghana Standards Authority (GSA) has held its 3rd Annual General Meeting, aimed at deepening engagement with business owners and organizations on the critical role of certification in promoting effective business operations in Ghana.


The event served as a platform to highlight the importance of standardized practices in ensuring quality, consistency, and value delivery, especially among small-scale enterprises.


Professor Alex Dodoo


Speaking to the press, the Director General of the GSA, Professor Alex Dodoo, emphasized the necessity for all businesses—particularly small-scale industries—to operate with reproducibility and consistency by adhering to standardized procedures. He noted that such practices are essential to unlocking the full potential of their efforts.


Prof. Dodoo urged business owners to identify and document the fundamental risks within their operations, stressing that this is key to long-term growth and resilience. He added that the GSA is working in line with the government’s 24-hour economy initiative, focusing on empowering staff to understand and fulfill their roles in driving company performance.




“Our priority as a Standards Authority is to safeguard Ghanaian businesses and ensure their sustainability,” he stated.




He also underscored the importance of effective communication among stakeholders, noting that clear and consistent dialogue is vital in bridging service delivery gaps and enhancing customer satisfaction across the country.


Mrs. Dzienyo Akafia


Mrs. Dzienyo Akafia, Head of the Systems Certification Department, also spoke to the media, reinforcing the importance of certification through adherence to standard requirements. She noted that meeting organizational goals requires data-driven reviews and traceability mechanisms that allow businesses to address recurring issues efficiently.



She called on Ghanaian organizations to place a higher priority on certification, stating that doing so builds customer trust and enhances business credibility.



Mrs. Akafia also addressed some challenges faced by the department, including limited public awareness of certification processes and difficulties reaching certain companies due to poor road infrastructure. However, she assured the public that the GSA is actively collaborating with government stakeholders to bridge these gaps and support the broader growth of businesses across the country.


Reported By Azaglo Michael 


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